Cashier

Our client, a well-established Kenyan company, opened a stylish, chic, fresh hotel concept directly targeted at today’s millennials. With international standards, outstanding service and quality, but a strong local flair, Nairobi’s newest hotel has taken the Kenyan hospitality offering to a new level. If you are the kind of individual that would like to be a part of the future of hospitality with the Company that has stamped its mark on the Kenyan leisure and entertainment sector, then we want to hear from you.

 Key Responsibilities:

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of all Kitchen equipment and ensure they are used only as intended.
• Understand, comply, and administer principals of law relating to food service
• establishments including but not limited to nutrition, sanitation, safety, employment law, fire, and health code regulations.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation as per the company guidelines.
• Receive and post all food and beverage checks into the hotel computer system.
• Process all payment methods in accordance with company accounting procedures and policies.
• Obtain assigned float and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
• Count float at end of shift, complete designated cashier reports, resolve any discrepancies drop off receipts, and secure bank.
• Understand the food and beverage services being provided, including any promotions.
• Manage customer or team member inquiries and complaints.Adhere to the daily checklists and notify management of any discrepancies.
• Set up and organize cashier workstation with designated supplies, forms, and resource materials and maintain cleanliness of workstation at all times.
• Perform other reasonable job duties as requested by Restaurant Manager.

 Qualifications:

• High school graduate or equivalent experience. (Hospitality certification is a plus).
• 2 years’ experience in a similar role.
• Excellent English verbal, written and reading skills.
• Bilingual international or local languages are a plus.
• Mathematical and analytical skills.
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
• Customer service oriented with a lively, energetic, and outgoing personality.
• Well-organized and detail-oriented.
• Be able to stand or walk for an extended period.

Applications:

Please click on the tab below to apply;