Quality Improvement and Risk Manager (Hospital) – Nairobi, Kenya.

Our Client, a reputable private hospital in Kenya, is looking to recruit a Quality Improvement and Risk Manager. The successful candidate will be responsible for the direction, coordination, and oversight of quality improvement at the hospital. He or she will oversee establishing and maintaining efficient and reliable mechanisms for monitoring, analysis and reporting of quality outcomes and performance improvement initiatives, in alignment with regulatory standards and healthcare best practices for quality improvement and patient safety. The ideal candidate must have experience in the implementation of JCI accreditation standard.

Key Responsibilities:

• Provide expertise in Quality Improvement and Risk Management to support, facilitate and guide the implementation of Excellence in care.
• Assess and prepare timescales, create collaborative arrangements for quality improvement projects in line with the overall quality policy.
• Monitoring and preventing risks associated with clinical practice, evaluating a range of approaches to assure the delivery of high-quality patient care in all settings across the hospital.
• Provide training to various cadre of staff across the hospital and be able to demonstrate skills and experience in coaching, mentoring and advising others in the application of improvement science.
• Provide monthly briefs outlining progress against agreed deliverables.
• Identify areas for improvement and make written recommendations with reference to improvement methodology to help drive service improvement.
• Analyse multi-factorial data emerging from clinicians, managers, leaders, and service users which requires competency in quality improvement charts and the ability to analyse trends and shifts in data.
• Be fully accountable for own practice and take reasonable opportunity to sustain and improve the knowledge, skills and values required for safe and effective quality practice.
• Support and influence the multi-disciplinary team in relation to quality improvement.
• Implement hospital and national health and safety policies and procedures and report clinical incidents.
• Prepare and deliver periodic audit/clinical reports.
• Assist in internal and external benchmarking against best practice, and to challenge performance in service delivery in an effective, constructive and supportive manner.

Qualifications:

• Bachelor’s degree in Health care Administration, Nursing or a relevant clinical discipline with evidence of additional training in Performance Improvement and Quality.
• Proven experience as a Quality Improvement and Risk Manager in a well-established hospital.
• MUST have experience in the development and implementation of JCI standard.
• Senior health management experience.
• Outstanding team motivation skills.
• Excellent interpersonal and public speaking skills.
• Aptitude in decision-making and problem-solving.

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