Service Industry – Credit Control Supervisor Jobs in Kenya (50-60K)

Kenya jobs,

A company in Nairobi is looking to hire a Credit control supervisor to assist with supervision and review of debt collectors and assist in credit management.

Salary: 50-60K
Location: Nairobi
Reports to: Credit Manager

Credit Control Supervisor Job Duties & Key Responsibilities

Drive debt collection from key accounts portfolio allocated to you
Monitor the internal cash tracker system to ensure prompt updates are done by the team on daily basis
Facilitate recording of received cheque payments and advise Accountant for appropriate allocation
Review and monitor the Credit Controllers’ performance on monthly basis or as regularly as maybe needed for performance to remain on track
Offer necessary guidance and support to Credit Controllers to complement efforts towards meeting collection targets
Handle all account escalation queries in line with internal escalation process
Liaise as needed with contracted debt collectors and offer required guidance and monitoring
Monitor accounts at legal escalation level alongside the Manager for appropriate follow up and action
Monitor all portfolio accounts to mitigate against debt roll over into longer debt categories, and ensure efforts are put to retain all debt under 0-180 category
Monitor compliance and guide Credit Controllers accordingly
Enforce credit policy and assure adherence to accepted standards
Proactively drive improvements in business processes and procedures, e.g. invoicing, follow up, and query/dispute management
Spearhead escalations and ensure prompt stop service on inactive accounts
Improve company cash cycle and enhance cash conversion as per KPIs

Skills & Qualifications for the Credit Control Supervisor Job

Bachelors degree in B.Com (Accounting option)
Professional diploma course in Credit Management (Certified Credit Professional K is preferred) CPA K will also be considered
Minimum 3 years’ experience in credit management, debt collection, and business risk management gained from the service industry
Good customer and negotiation skills
Good communication skills
Effective hands-on team supervisor able to lead a team of not less than 5 staff
Result oriented, energetic go getter ready to face new challenges
Ability to lead physical visits of defaulting customers and ultimate conversion

How To Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Credit Control Supervisor-Service Industry) to vacancies@corporatestaffing.co.ke before 1st March 2017.

Kindly indicate current/last salary on your CV. N.B: We do not charge any fee for receiving your CV or for interviewing. Only candidates short-listed for interview will be contacted.

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