Human Resource Administrator.

Our client a leading retail company that provides lifestyle solutions through various brands to its customers in East Africa is looking for a Human Resource Administrator. The ideal candidate must have good experience in a large Retail and a valid member of IHRM.

Responsibilities:

• Ensure adherence to HR Policies, processes and legal compliance.
• Ensure adherence to the CBA and escalation of any Union related matters.
• Provide an end to end transactional services across lifecycle events and resourcing within the agreed SLA.
• Maintain and verify data to HR System, ensuring that the information is accurate and timely.
• Assist with the preparation, process and checking of payroll.
• Administer and explain benefits to new and existing employees.
• Co-ordinate and manage the recruitment process.
• Maintain a high level of confidentiality.
• Run or update monthly reports to ensure data integrity including leave, contractor status etc.
• Assist the Regional HRBP East Africa with admin task related to the IPM and ER process.
• Engage with first-line managers and provide HR generalist services where required.
• Ensure adherence to the record management process and legislative requirements.
• Upskill line management on HR Admin and all HR issues.
• Demonstrate customer service.
• Greet and acknowledge the customers.
• Engage with internal and external customers in a professional and ethical manner.
• Deal with complaints, requests, and queries quickly and efficiently.
• Take ownership of dealing with a customer’s problem or by escalating to a manager.
• Demonstrate sufficient store and product knowledge to address the customer’s needs.
• Perform human resources & payroll administration.
• Complete HR admin reports as requested.
• Ensure new appointments and terminations have been completed and submitted.
• Ensure correct transfer documentation has been completed for all internal transfers.
• Accurate HR reporting (Cross Selling & Service).
• Ensure timeous submission of all HR related document to the relevant stakeholders.
• Perform a quarterly HR standstill (mini audit).
• Reporting acts of dishonesty related to shrinkage and fraud to your line manager.
• Understand and apply all red flag processes and policies and procedures.
• Demonstrate personal leadership (leadership).
• Demonstrate self-discipline with regards to attendance, dress code, hygiene and timekeeping.

Qualifications:

• IHRM membership
• 3-5 years relevant HR administrative environment, preferably in a retail environment.
• Possess mathematical and language skills needed to cope with everyday life.
• Able to compute simple mathematical tasks and equations.
• Able to read, write and understand commonly used language.
• Ability to manage teams, empower staff.
• Dynamic self-starter with the ability to work independently.
• Ability to apply sound judgment to solve complex business problems.
• Strong leadership skills with the ability to influence key stakeholders and motivate staff.
• Should possess strong interpersonal skills.

Applications:

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