Helpdesk Operator & EHS Coordinator

Our client, the largest Commercial Real Estate Service & Investment Firm are looking to a recruit a Helpdesk Operator & EHS Coordinator. The successful candidate MUST have excellent communication skills, client service oriented and have knowledge & experience as EHS coordinator. He/she would be required to have an FMP system background.

Key Responsibilities:

Responsible for answering all incoming calls and e-mails.
Maintenance of work order and user request as per the SLA.
Ensuring the work order are assigned to the appropriate technical staff.
Responsible for ensuring timeless gathering of EHS data to ensure systems are up to date as per requirement.
Make follow up on all outstanding jobs and alert appropriate manager.
Report on the status and type of jobs on a daily basis.
Record customer complaints and escalate to the appropriate line manager.
Deliver and support the agreed EHS plan activities.
Provide EHS support to the operational, functional teams.
Maintain EHS processes & policy documentation to ensure daily clarity.
Support in maintenance plan.
Monitor workload and make timely recommendation.
Monitor report and ensure end user’s satisfaction & WO performance.
Monitor and respond to end user requests as agreed by SLA.
Generate maintenance POs .
Maintain equipment/assets inventory.

Qualifications:

Must have a bachelor’s degree in Administration.
Must have an excellent background in a manufacturing environment.
Must have demonstrated knowledge of local office HSE standards and regulations.
Must have a minimum of 5 years’ experience.
Excellent personality.
Must be accountable & assertive.
Must have a positive disposition and personality.
Must have an excellent work ethic and very discipline.
Must have a knowledge of FMP System.