Our client, a leading facilities management company based in Nairobi is looking to recruit a Helpdesk Operator & EHS Coordinator. The ideal candidate must have helpdesk System knowledge and a minimum of 5 years’ experience as EHS Coordinator in a manufacturing industry. He/she must have a knowledge of FMP System.
Key Responsibilities:
- Ensuring the work order are assigned to the appropriate technical staff.
- Responsible for answering all incoming calls and e-mails.
- Responsible for ensuring timeless gathering of EHS data to ensure systems are up to date as per requirement.
- Maintenance of work order and user request as per the SLA.
- Make follow up on all outstanding jobs and alert appropriate manager.
- Record customer complaints and escalate to the appropriate line manager.
- Report on the status and type of jobs on a daily basis.
- Deliver and support the agreed EHS plan activities.
- Maintain EHS processes & policy documentation to ensure daily clarity.
- Provide EHS support to the operational, functional teams.
- Monitor workload and make timely recommendation.
- Monitor report and ensure end user’s satisfaction & WO performance.
- Monitor and respond to end user requests as agreed by SLA.
- Support in maintenance plan & Maintain equipment/assets inventory.
- Generate maintenance purchase orders.
Qualifications:
- Must have a bachelor’s degree in Engineering or a technical field.
- Must have a minimum of 5 years’ experience in a manufacturing environment.
- Proven knowledge of FMP System.
- Must have demonstrated knowledge of local office HSE standards and regulations.
- Must have a positive disposition and personality.
- Must be accountable & assertive.
- Must have an excellent work ethic and very discipline.
- Client relationship management skills and effective team leadership.
Applications:
Please click on the tab below to apply;
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