Tour Consultant Intern

Our client, a premier destination management company is looking to recruit a dynamic and enthusiastic Tour Consultant Intern to respond to customer enquiries and successfully quote and manage tour and travel products for clients. The ideal candidate must have at least 6 months experience in the sector of tours and travel operations management. He/she must have Degree / Diploma in Tourism related field.

Key Responsibilities:

Develop own sales strategy to bring in more revenue and also build sustainable relationships with agents & suppliers.
Design and quote creative itineraries and proposals.
Capture bookings in Granit operating system and confirm required services with suppliers.
Negotiate with suppliers for better rates, cancellation policies and FOCs.
Find new suppliers that offer good service and better rates.
Prepare effective cost sheets in line with the company’s profit margin policy.
Confirm & follow up pending quotes with Agents/Clients.
Manage efficiently & professionally all areas of tour file administration.
Compile welcome packs and client itineraries including guide documentation & briefing.
Execute operational programmes including entertainment, MAAS, briefing and de-briefing of Clients.
Demonstrate good communication skills & customer care in all dealings with Agents/Clients.
Liaise with the Accountant to raise Sales invoice and ensure payment collection.
Compile the Tour Cost Analysis to assist with supplier invoices processing.
Build and sustain business relationships with suppliers and other key stakeholders in tourism.
Participate in product launches, trade fairs/shows and other promotional activities.
Develop and maintain a profile listing of all hotels & lodges in Kenya, Tanzania and Zanzibar with their highlights, facilities and room capacities.
Stay current on events and changes in suppliers and products.
Update operational data and information in our operational systems.

Qualifications:

Must have a Degree / Diploma in Tourism related field.
Must demonstrate leadership or vibrant personality and clearly demonstrate achievements.
Must have at least 6 months relevant exposure in the sector of tours & travel operations.
Must have impressive sales orientation with proven track record.
Excellent organizational and time management.
IT proficiency & digitally savvy.
Ability to research and network.
Creative, open-minded & charismatic.
Ability to turn or see challenges as opportunities.
Professional courses in business management, marketing and project management will be an added advantage.