Hostess

 Our client, a well-established Kenyan company, opened a stylish, chic, fresh hotel concept directly targeted at today’s millennials. With international standards, outstanding service and quality, but a strong local flair, Nairobi’s newest hotel has taken the Kenyan hospitality offering to a new level. If you are the kind of individual that would like to be a part of the future of hospitality with the Company that has stamped its mark on the Kenyan leisure and entertainment sector, then we want to hear from you. 

Key Responsibilities:

•  Maintain complete knowledge of and comply with all departmental policies/service/Procedures/standards.
• Maintain complete knowledge of correct maintenance and use of all restaurant equipment and ensure they are used only as intended.
• Understand, comply, and administer principals of law relating to food service
• establishments including but not limited to nutrition, sanitation, safety, employment law,fire, and health code regulations.
• Welcome guests to the restaurant promptly and professionally and seat them with menus and wine list.
• Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
• Move and arrange tables, chairs, and settings and organize seating for groups with special needs.
• Advise guests who their assigned waiter/waitress will be.
• Ensure the reservation diary is kept up to date with all guest names, telephone numbers, guest information and special requests.
• Adhere to the daily checklists and notify management of any discrepancies.
• Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
• Acquire a working knowledge of hotel, in-house facilities and local information to respond to guest questions in these areas as required.
• Follow all company and safety and security policies and procedures; report accidents.
• injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Attend meetings and training sessions as and when required.
• Perform other reasonable job duties as requested by Restaurant Manager.

Qualifications:

• High school graduate or equivalent experience. (Hospitality certification is a plus.).
• No experience required.
• Excellent English verbal, written and reading skills.
• Bilingual international or local languages are a plus.
• Basic mathematical computation skills
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
• Customer service oriented with a lively, energetic, and outgoing personality.
• Well-organized and detail-oriented.
• Be able to stand or walk for an extended period.

Applications:

Please click on the Apply tab above;

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