Our client, a dynamic organization that sells and leases technical equipment i.e security, medical, construction, agriculture for their Mombasa Branch, is seeking the expertise of a Workshop Manager to manage and lead the team in the allocation of workload and managing the day to day operations in the workshop. The successful candidate Must have prior experience working as a workshop manager in a Technical/Engineering industry.
Key responsibilities:
• Oversee workshop operations
• Research, forecast and order spare parts for specific jobs
• Ensure service and productivity are maintained in accordance with work schedules.
• Supervise and follow up on actual progress on each individual repair job
• Providing all fields with the technical assistance that they require from the Workshop
• Manage the maintenance of workshop facilities and fixed equipment
• Coordinate and manage the safety and compliance of subcontractors engaged to operate within the workshop and yard
• Regularly report progress on each job and quickly communicate delays or concerns
• Identify client’s needs and explain/demonstrate the companies services to them which may involve technical descriptions of services
• Investigate customer complaints arising from repairs and maintenance carried out and suggest appropriate solutions.
• Ensure that clients are accurately and promptly invoiced
Qualifications:
• Must have a bachelor’s degree in Mechanical Engineering/Automotive
• Must have Technical/Engineering background
• Must have 6 years’ experience in which 3 years are in supervisory/managerial level
• Must have good planning and organisational skills
• Must be willing to relocate/live in Mombasa
• Must have prior experience working as a shop manager in a Technical/Engineering industry.
Please click on the tab below to apply;
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