Our client, a Lodge in Masai Mara, is looking for a highly experienced, result-oriented and passionate Sales Manager to join their Sales team. The role entails selling, approaching potential customers with the aim of winning new business, building a functional and effective sales department and ensure business profitability by ensuring customer satisfaction. A documented history of attaining or exceeding sales targets is essential. One additional foreign language (French, Spanish, German) is an added advantage.
Key Responsibilities:
- Develop and execute a strategic plan to achieve sales targets and expand the customer base
- Create a fully functional and vibrant sales department
- Managing a portfolio of accounts (existing & new) to achieve revenue targets
- Developing positive relationships and handling customers’ needs
- Generating new sales through existing and potential customer networks
- Engage bookers/representatives to ensure sales increase and revenue growth
- Resolve conflicts and provide solutions to customers in a timely manner
- Monitor sales metrics (Monthly& quarterly) sales results and annual forecasts
- Suggest actions to improve sales performance and identify opportunities for growth
Qualifications:
- Bachelor’s degree in Sales & Marketing. Candidates with adequate experience and holding a Diploma in Sales & Marketing will be considered
- 5-7 years experience as a Sales Executive, Sales Manager or Sales & Marketing Manager
- Knowledge of hospitality industry, understanding the complexities of business & customer needs
- Proven ability to drive the sales process from plan to close and to create tour/travel packages
- Ability to create digital marketing strategies to improve sales
- Excellent communication skills as well as negotiation and presentation skills.
- Excellent MS office skills
Please click on the tab below to apply:
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