Practice Manager – Nairobi, Kenya.

Our client, a well-established Dental clinic in Westlands is looking to recruit a Practice Manager for their offices based in Nairobi, Kenya. The successful candidate must possess a Degree in Health Management or Business Management, with at least 3 years working in a healthcare setting. He/she must have in-depth experience and understanding of medical terminology and a good understanding of medical software applications.

Key Responsibilities:

• Ensure the efficient day-to-day running of the practice.
• Liaise with external suppliers as may be required for the smooth running of the practice
• To portray a professional attitude to doctors, staff, patients/parents and to referring dentists
• Observe patient confidentiality at all times
• To be fully aware of all staff’s duties and responsibilities
• Supervise and ensure appropriate booking of appointments and management of the doctors’ diaries.
• Maintaining knowledge of current employment legislation and being responsible for putting this into practice
• Supervise staff as necessary
• Ensuring contracts continually meet current legislation
• Producing continual updates to meet agreed roles via the appraisal process

Qualifications:

• Must have a bachelor’s degree in Health Management or Business Management.
• Have any certification that relates to primary care and health management.
• Excellent communication and interpersonal skills.
• Great leadership skills with the ability to multi-task.
• Willingness to work Monday to Saturday.
• Ability to work independently with little to no supervision.
• Master’s degree in any relevant field would be an added advantage.
• Accuracy and attention to detail.
• Have a keen eye for detail with the ability to problem-solve.
• Good management skills and ability to work and achieve targets within the stipulated time.

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