Sales Account Manager for a Restaurant Management Software company

A Restaurant Management Software company based in Nairobi is looking for a qualified Sales Account Manager for their offices in Nairobi. The successful candidates will be responsible to sell industry-leading solutions for CRM, Loyalty, POS and Supply Chain Management for Restaurants and Hotels. As a Sales Account Manager he/she should work to satisfy customers’ needs and requests, respond to the queries in a timely manner and aspire to deliver a positive customer experience. He/she needs to have excellent communication and negotiation skills and be customer service oriented. Ultimately, he/she will need to be able to grow the business by building successful, long-term client relationships.

Key Responsibilities:

Develop & execute strategies to drive business for new & existing markets.
Timely and accurate forecasting to build predictable and recurring revenue.
Establish and maintain positive business and customer relationships.
Meet and exceed individual and overall sales targets.
Bring in a new list of clientele.
Build rapport and establish long term relationships with existing and new clients.
Grow sales and correctly implement & use a CRM system.
Identify business opportunities with prospective customers.
Analyse opportunities by researching the industry and market trends.
Process correspondence and paperwork related to accounts.
Prepare and deliver sales presentations to new and existing clients.

Qualifications:

Bachelor’s degree in a relevant subject.
5-8 years of experience in sales in the restaurant or F&B Industry and/ or
experience of selling Point of sale/ ERP/ IT solutions to restaurants.
Sales and account management experience.
Excellent communication, interpersonal and writing skills.
Enthusiastic about technology with demonstrated technical aptitude.
Strong project management skills and an ability to multitask.
Ability to effectively operate both strategically and tactically.
Value and thrive in an environment of learning and interacting with high capability,
high-energy people.
Experience and working knowledge of CRM systems.