Learning/Instructional Designer

A dynamic Fintech Company providing credit services to SME’s is currently seeking to recruit a Learning/Instructional Designer. The successful candidate will use systemic methodologies to design and develop instructional content, experiences, and other solutions to support the acquisition of new knowledge & skills by 30,000 + active customers. He/she will produce and distribute creative, engaging, and cutting-edge teaching methods that suit a wide array of customers and the various ways in which they learn.

Key Responsibilities:

Support strategic direction for the Knowledge and Skills Training Programme.
Work with Subject Matter Experts to identify and describe target population characteristics
Contribute to design, brainstorming, idea generation sessions.
Define & sequence the instructional content & strategies.
Design a curriculum for digital & analog learning.
Plan “quality first” teaching to reduce learning gaps & meet the needs of our diverse customer base.
Develop course framework, storyboards etc. and all instructional materials, including presentation materials, participant guides, handouts, and job aids or other materials.
Produce training content, which is well-researched, challenging, engaging, and critically, interactive.
Apply tested instructional design theories, practice and methods.
Effectively collaborate with Product, Technology & Marketing Teams to determine the best content.
Ensure design SLAs are met.
Evaluate training, including assessing what was learned & whether the learning solution led to measurable behaviour change.
Maintain project documentation, course folders and workflow using relevant internal tools
Coach/mentor within your domain when required.
Remain abreast of emerging trends and technologies in the digital learning fields.

Qualifications:

Must have a degree in Instructional Design/Educational technology/UX, ETDP/Technology or related field.
Must have at least 3 years of working experience in a product-oriented company.
Must have at least 3 years’ experience in a digital learning environment.
Excellent knowledge of learning theories and instructional design models.
Lesson and curriculum planning skills.
Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard.
Ability to write effective copy, instructional text, audio scripts/video scripts.
A willingness to learn and a focus on continuous improvements.
Passion for storytelling & financial inclusion.
Team management experience desirable.
Able to co-ordinate projects and project teams.
Ability to work in a highly pressurized and deadline-driven environment.