Branch Manager (Automotive) – Nairobi, Kenya.

Our client, with 5 branches across the country deals in a wide range of vehicle spare parts. From suspension arms, body parts, side mirrors to service parts are currently seeking to recruit a Branch Manager. The successful candidate will be responsible for directing all operational aspects of the branch, Sales, Distribution/Inventory, customer service, human resources and administration in accordance with the company’s objectives by providing training and coaching, supervision, development and motivating staff.

Key Responsibilities:

Supervision of all the staff within the branch.
Manage the performance of the team within the branch.
Work with HR department on handling staff-related issues.
Encourage the team to grow by providing coaching and training.
Manage outsourced rider services to be able to deliver the goods and services to the customer on time.
Manage the security team to be able to report the correct information of items leaving the branch.
Work with HR department to effectively manage leave and absenteeism.
Oversee stock control, stock levels and stock reconciliation.
Identify the fast-moving goods within the branch and ensure full stock of items is available.
Monitor the achievement of the sales team at the branch.
Provide feedback, support and coaching to the branch sales team.
Forecast annual, quarterly and monthly sales revenue.
Be able to sell and achieve personal sales targets.
Process Credit notes for customers and confirm returned goods.
Evaluate the processes and come up with better ways of working to ensure efficiency of work for the team.

Qualifications:

Must have a bachelor’s degree in Business Management, Sales, Automotive Engineering/Supply Chain.
Must have at least 3-4 years’ experience in a similar role in Automotive Industry.
Must have Sales experience in the Automotive industry.
IT Savvy with a quick understanding of ERP systems.
Proactive individual who understands how to work in a fast-paced environment.
Proven ability to plan, monitor & forecast for resources in the branch, reconcile cash & product and monitor product movements.
Service delivery orientated with strong commercial awareness.
Good people management skills and ability to motivate a team to achieve set targets.
High level of energy, integrity and dependability with a strong sense of urgency and being results-oriented.
Able to identify opportunities for innovation and implementation of best practices.