Systems Specialist (Cargowise)

Our client, a dynamic Logistic Company is seeking to recruit a System Specialist to be based in Mombasa. The successful candidate will manage and provide technical systems support to ensure that all business systems needs are translated into the system and also ensure system maximization. The ideal candidate should have sound knowledge working with Cargosiwe System and be open to working in Mombasa.

Key Responsibilities:

Interpreting and translating IT business requirements into the system and ensure system maximization.
Facilitating the generation of routine reports, designing/customizing automated systems reports, forms/data screens of any module as required.
Providing technical system training, support and guidance to system end-users and resolve issues inhouse and/or in conjunction with external vendors.
Analyzing the IT systems to determine what needs to be reconfigured, changed or re-engineered in order to streamline and develop best business practices in the company.
Periodic review of the user/group securities in the systems − Automating of system notifications by emails, triggers etc.
Customization of web tracker for client access.
Integrating Cargowise ERP with client systems, sub-contractors e.g. transporters etc as and when required.
Developing Operations and Financial reports/ dashboards as required by management.
Investigating, troubleshooting and fixing system issues, including inefficiencies in the system.
Perform daily system monitoring, verifying the integrity and availability of systems.
Supporting in the implementation and maintenance of interfaces to/from other systems to ensure effective integration.
Monitoring and managing cargowise upgrades to ensure that end-users are always upto date.