A Leading International Hotel Chain is looking for an experienced and hands-on F&B Director for its property in Nairobi. The successful candidate will be responsible for the overall smooth and economical running of the F&B department. He/She will be in charge of creating and maintaining a unique guest experience whilst executing brand standards. MUST HAVE INTERNATIONAL HOTEL CHAIN AND MULTI-UNIT EXPERIENCE!
Key Responsibilities:
- Build and implement a core Standards of Procedure manual for all areas within the Food & Beverage department.
- Ensure an active up selling campaign is correctly mentored and targeted in all departments.
- Working with suppliers to ensure an events calendar is in place for all departments and kept up to date.
- Posting and feeding live events on Twitter, Instagram, Facebook and the companies Google my Business pages.
- To interact with guests, solicit feedback and build relationships, ensuring all regulars are met and talked to by the team.
- Ensure that the appropriate financial reports required by Company on a weekly and monthly basis are completed on time.
- Communicate and enforce QW’s policies and procedures.
- Educate, train and motivate hotel staff to achieve hotel revenue goals.
- Complete employee appraisals in the required timelines and develop appropriate personal development plans.
- To work with the team to ensure the companies two nominated charities are fully adopted.
- Working with the HR office and local colleagues/universities to ensure the support of internships.
- Prepare annual budget and show growth in all departments and savings in costs.
- Work with Finance team to ensure safeguard’s, internal controls are kept in line with policies.
Qualifications:
- Degree in Hospitality management or relevant field, a Masters would be an added advantage.
- Minimum 5 years’ experience in a similar role.
- Excellent organisation skills and attention to detail and a sense of urgency.
- Ability to manage and prioritize challenging workloads.
- Strongly results oriented, ability to work independently and show initiative.
- Significant IT skills, Communication and interpersonal skills.
Applications:
Please click on the tab below to apply;
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