Camp Host/Hostess.

Our client, an upmarket camp in Masai Mara, is looking to recruit a Camp Host/Hostess. The ideal candidate MUST have experience in high-end properties. He/she MUST have experience working in a camp/lodge. The successful candidate will oversee the overall management of the guest experience at the camp.

Qualifications:

• Diploma/Degree in Hospitality or a related field.
• Must have at least 3 years’ experience in a similar position.
• Excellent interpersonal & communication skills.
• Proactive with well-developed concepts on how to deliver world-class guest experience.
• Basic computer and financial skills.
• Ability to work under pressure and meet tight deadlines.
• Good interpersonal skills with excellent communication skills.
• High level of attention to detail.
• Have excellent leadership qualities.
• Experience in stock management/control.

Key Responsibilities:

• Overall management of guest experience at the camp.
• Daily sign off and coordination of bar stocks and other stocks.
• Daily checking of main areas and cleanliness.
• Hosting of all guests, agents, VIP and coordinating entertainment for single guests.
• Management of all guest areas and exceeding guest expectations.
• Improving guest experience through guest feedback and staff recognition.
• Assist in guest check-ins and welcome.
• Daily meeting with all staff and briefing on guest movements, delights, special requests & celebration.
• Deal with guests’ needs and complaints.
• Implement and live the camp’s culture of care throughout.

Please click on the tab below to apply: